Step 1
Customers call your number
They ring the same number on Google, your website, or shop sign. A normal phone call.
For salons, clinics, trades & local shops
Your phone line, answered 24/7
Customers ring your normal business number. RingsAway picks up and books appointments. Each month we prepare a customer feedback report (VoC): what people are saying, what to fix, and how to act on Google.
- Answer your real business number 24/7
- Capture bookings automatically
- Monthly customer feedback reports (VoC)
How it works
Real phone calls. Answered by AI.
RingsAway is built for the way local customers actually reach you: by dialling your business number.
- 01
- 02
Step 2
Your AI receptionist answers
RingsAway picks up, handles enquiries, books appointments, and answers FAQs.
AI receptionist on your line
- 03
Step 3
You stay in the loop
Bookings hit your calendar and you get summaries of what callers asked for.
Built for how local customers actually call you
Your real business number, answered around the clock, plus monthly reports our team writes from your reviews and feedback.
Salons, clinics, trades and shops use RingsAway on the line customers already trust, not a separate app or chat widget.
24/7
Phone line coverage
3×
More booking capture
100+
Reviews read per report
“We stopped losing evening calls. Bookings come through while we're still with clients. The phone just works now.”
Sarah M., salon owner
Everything your front desk should handle
AI on the phone, human-written monthly reports, without hiring another person to cover the desk.
- Never miss enquiries
- Available 24/7
- Customer feedback reports
- Hand-prepared reports
- Booking automation
The problem
Local businesses lose customers in two ways
Missed calls, ignored reviews, and follow-up that never happens.
The solution
One system for phone calls, reviews and customer insight
AI on your phone line, plus monthly customer feedback reports with clear actions and a Google Business plan.
Core product
AI Receptionist
Your business number, answered 24/7
- Answers your real phone line
- Books appointments & handles FAQs
- Sends confirmations automatically
The core of RingsAway: every caller reaches a trained agent on your number.
Live on your line
24/7 pickup
AI trained
Review & feedback reports
Human insight, not auto-scores
We read your Google Business profile, website comments, and any surveys, then summarise complaints, praise, and trends in plain language.
- Google & web reviews
- Survey feedback
- Written by our team
SM
Sarah M.
“Called after hours and got booked straight away. Wish they'd done this years ago.”
Booking easeAfter hours
4.8
Customer feedback (VoC)
Listen, act, grow on Google
Voice of the Customer in plain terms: we read what people say, explain why it matters, and send a monthly action plan plus Google Business strategy, prepared by our team, not software.
- Plain-English reports
- Google Business plan
- Ranked actions
Monthly themes↑ Improving
- Reply to 3-star reviews
- Post about evening slots
How it works
How RingsAway works for your business
From every customer touchpoint to clear actions, in one connected flow.
I
In
- Calls to your number
- Customer reviews
- Enquiries
RA
RingsAway
AI answers & books
O
Out
- Bookings captured
- Feedback report prepared
- Google plan & actions
Y
You get
- Calendar updates
- Email confirmations
- Monthly feedback report
- Google Business strategy
Customer feedback reports
Voice of the Customer, explained in plain English
VoC is not jargon for big corporations. It is listening to what customers say, understanding the patterns, and doing something about it, including your Google Business profile, where many people decide whether to call you.
What is VoC?
Voice of the Customer (VoC) means listening to what people say about your business: Google reviews, your website, surveys, and feedback after visits. Then we help you make sense of it together.
Why it matters
Star ratings alone do not tell you what to fix. VoC shows the real themes (wait times, staff, pricing, quality) so you improve what customers actually care about, not what you guess.
Action + Google
Each month we turn feedback into clear next steps: what to change in the business, how to reply on Google, and a practical Google Business strategy so your listing works harder for you.
Each month our team prepares your report by hand. We read Google Business reviews, your website, surveys, and customer satisfaction feedback, so you get themes, actions, and a Google plan you can actually follow.
What goes into your monthly report
Practical guidance for your Google Business profile: which reviews to answer, what to post, what to highlight in photos or offers, and how feedback should shape how you show up in local search.
SM
Sarah M.
“Called after hours and got booked straight away. Wish they'd done this years ago.”
Booking easeAfter hours
Google Business strategy
Add-ons
Extend your plan as your business grows.
- Extra customer feedback reporting€299/month
- Digital CX audit€499
- Extra automationFrom €250
- Extra user/calendar€50/month
- Extra numberPass-through + €25
News
Updates and guides
Product news and practical tips for phone-first local businesses, from our team in Manilva, Spain.
Latest
View all articles
About us
Family business, based in Spain
RingsAway is built and supported from Manilva, La Chullera on the Costa del Sol. We are a family business, not a faceless call centre. We have a background in UX and technology, and 16 years in the industry making software and services that real people enjoy using.
We set up AI phone reception for shops, salons, clinics, and trades that lose customers when nobody picks up, wherever you are. Every setup is handled in English or Spanish, with clear handover and support from our team (remote onboarding works fine).
If you want your real business number answered properly, without hiring another full-time receptionist, we'd love to hear from you.
Manilva, La Chullera
Málaga, Costa del Sol, Spain
- English & Spanish
- Family business
- 16 years in industry
- UX & tech background
Based in Manilva. Working with phone-first businesses in English and Spanish, near or far.
One missed call can pay for itself
Your phone line answered around the clock. Capture more enquiries, improve reviews, and grow your business.