Step 1
Customers contact your business
Customers contact you through the same channels they already use, phone calls, WhatsApp, website enquiries or messages.
Phone • WhatsApp • Email
Never miss opportunities.Keep customers coming back.Understand your customers.
RingsAway answers your business phone, captures bookings, follows up with customers and turns feedback into actions, helping local businesses grow without adding more admin.
- Answer your business phone 24/7
- Capture bookings automatically
- Confirmation SMS and reminders
- Follow-up and repeat customer campaigns
- Improve Google reviews
- Monthly Voice of Customer reports
One missed booking can often pay for RingsAway.
How it works
How RingsAway helps grow your business
From the first enquiry to repeat customers and customer insights.
Always on
Where customers reach you
Phone, WhatsApp, website & email, one connected experience
CaptureConvertRetainImprove
- Works with your existing phone number and channels
- Customers use what they already know, no new app to install
- Automation from enquiry through follow-up and insight
- 01
- 02
Step 2
RingsAway answers and captures bookings
RingsAway answers questions, checks availability, books appointments or reservations and captures enquiries automatically.
AI active 24/7
- 03
Step 3
Automatic confirmations and reminders
Customers automatically receive confirmations and reminders through SMS, WhatsApp or email to reduce no-shows and improve experience.
SMS • WhatsApp • Email
- 04
Step 4
Follow-up and repeat customer campaigns
After a visit, RingsAway can send follow-ups, aftercare information and repeat booking campaigns.
Customer retention automation
Salon
“Your colour refresh is due in 6 weeks”
Restaurant
“New seasonal menu available”
Clinic
“How are you feeling after your treatment?”
- 05
Step 5
Understand what customers are saying
Monthly Voice of Customer reports analyse reviews and customer feedback to identify complaints, trends and actions that improve your business.
Monthly VoC insights
AI active 24/7Services
Two services. Clear roles.
Your phone line and your customer feedback are different jobs. RingsAway offers AI Receptionist and Voice of Customer (VoC) as separate services, or together on one plan.
Service 1
AI Receptionist
Your business number, answered 24/7
A dedicated AI agent on your existing phone line. It picks up when you cannot, books appointments, answers FAQs, and sends confirmations. This is phone operations, not review analysis.
- Answers your real business phone line
- Books appointments and handles FAQs
- Sends confirmations automatically
- English and Spanish callers supported
Live demos
Hear RingsAway by industry
Try a live AI receptionist tuned for your type of business. More industries are on the way.
Restaurant
La Vista Marina, Manilva
Table bookings, opening hours, dietary questions, and busy service nights handled on your line.
Beautician
Brows by Sarah
Appointment booking, stylist availability, and service questions while your team is with clients.
- Coming soon
Estate agency
Viewing requests, property questions, and callback capture for buyers and renters.
- Coming soon
Clinic
Appointment scheduling, location and hours, and calm handling of patient enquiries.
Built for how local customers actually call you
Your real business number, answered around the clock, plus monthly reports our UX research agent builds from your reviews and feedback.
Salons, clinics, trades and shops use RingsAway on the line customers already trust, not a separate app or chat widget.
24/7
Phone line coverage
3×
More booking capture
100+
Reviews read per report
“We stopped losing evening calls. Bookings come through while we're still with clients. The phone just works now.”
Sarah M., salon owner
The problem
Local businesses lose customers in two ways
Missed calls, ignored reviews, and follow-up that never happens.
Integrations
Works with the tools you already use
Connect calendars, booking platforms, messaging, and CRMs. We wire RingsAway to your stack during setup.
- CoverManager
OpenTable- Google Calendar
Timely
Fresha
Treatwell- Airbnb
- Booking.com
- Twilio
- Gmail
Zadarma
Outlook- HubSpot
Need something else? Tell us on the contact form, custom integrations are available on Enterprise.
Customer feedback reports
Voice of the Customer, explained in plain English
VoC VoC is not jargon for big corporations. It is listening to what customers say, understanding the patterns, and doing something about it, including your Google Business profile, where many people decide whether to call you.
What is VoC?
Voice of the Customer (VoC) means listening to what people say about your business: Google reviews, your website, surveys, and feedback after visits. Then we help you make sense of it together.
Why it matters
Star ratings alone do not tell you what to fix. VoC shows the real themes (wait times, staff, pricing, quality) so you improve what customers actually care about, not what you guess.
Action + Google
Each month we turn feedback into clear next steps: what to change in the business, how to reply on Google, and a practical Google Business strategy so your listing works harder for you.
Each month our UX research agent prepares your report. We read Google Business reviews, your website, surveys, and customer satisfaction feedback, so you get themes, actions, and a Google plan you can actually follow.
What goes into your monthly report
We read your Google reviews, website feedback, and surveys, then call out what people complain about most so you fix the right thing first.
JT
James T.
“Waited 25 minutes for a table we had booked. Staff were polite but clearly overwhelmed on a Friday night.”
Wait timesBooking
Top complaints
Pricing
Simple pricing for growing businesses
Start with an AI receptionist, then add customer insight as your business grows.
Month-to-month only, not a subscription lock-in. Cancel anytime, add or remove services, and turn on features as you need them.
Standard setup is €499. Extra setup fees only apply for complex integrations such as WhatsApp Business, table booking systems, CRMs or custom workflows.
Optional add-ons
- Voice of Customer Report€89 one-off
- Extra Automationfrom €250 setup
Additional AI minutes are billed transparently once your included monthly allowance is exceeded.
News
Updates and guides
Product news and practical tips for phone-first local businesses, from our team in Manilva, Spain.
Latest
View all articles
About us
Family business, based in Spain
RingsAway is built and supported from Manilva, La Chullera on the Costa del Sol. We are a family business, not a faceless call centre. We have a background in UX and technology, and 16 years in the industry making software and services that real people enjoy using.
We set up AI phone reception for shops, salons, clinics, and trades that lose customers when nobody picks up, wherever you are. Every setup is handled in English or Spanish, with clear handover and support from our team (remote onboarding works fine).
If you want your real business number answered properly, without hiring another full-time receptionist, we'd love to hear from you.
Manilva, La Chullera
Málaga, Costa del Sol, Spain
- English & Spanish
- Family business
- 16 years in industry
- UX & tech background
Based in Manilva. Working with phone-first businesses in English and Spanish, near or far.
One missed call can pay for itself
Your phone line answered around the clock. Capture more enquiries, improve reviews, and grow your business.
Contact
Talk over coffee
Tell us about your business and what you need, AI reception, VoC reports, or both. We will get back to you by email.
Email us athello@ringsaway.com